Privacy Policy
Introduction
At House Clearance Basildon, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with applicable data protection laws.
Information We Collect
Personal Data
When you engage our services, we may collect personal information such as:
- Full name
- Address
- Email address
- Phone number
- Payment details
Non-Personal Data
We also gather non-personal information that does not identify you, including:
- Browser type
- IP address
- Operating system
- Usage data
How We Use Your Information
Your information is used to provide and improve our services, including:
- Service Delivery: Facilitating house clearance services efficiently.
- Communication: Responding to your inquiries and keeping you updated.
- Billing: Processing payments and managing transactions.
- Improvement: Enhancing our offerings based on your feedback.
How We Share Your Information
We may share your data with third parties only under the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and property
- With trusted service providers who assist us in operating our business
Data Protection
We implement robust security measures to safeguard your data against unauthorized access, alteration, or destruction. These measures include:
- Encryption of sensitive information
- Regular security assessments
- Access controls and authentication protocols
- Employee training on data protection
Your Rights
You have rights regarding your personal data, including:
- Access: Requesting a copy of your personal data
- Rectification: Correcting inaccurate or incomplete data
- Erasure: Requesting deletion of your data
- Restriction: Limiting the processing of your data
- Portability: Receiving your data in a structured format
- Objection: Opposing certain data processing activities
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Analyze site usage
- Personalize content and advertisements
You can manage your cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.
Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we protect your information.